Coordinators & referral partners

A thoughtful referral.
A coordinated next step.

For Coordinators of Community Services, support brokers, providers, and other partners helping adults explore behavioral support.

01

Check service fit

Contact the team about adult Behavioral Support Services and the county involved. Confirm current availability before planning a transition or service start.

02

Confirm the arrangement

Discuss whether the referral involves traditional or self-directed DDA services and what coordination is needed. A general inquiry is not acceptance or authorization.

03

Agree on the record handoff

Contact our team before sending participant records. Do not attach assessments, plans, or medical information to a general inquiry.

04

Coordinate next steps

Bring the adult and their chosen supporters into planning. Confirm responsibilities, any applicable authorization steps, and timing with the team.

Keep the first inquiry general.

Your role, the county, the type of service being explored, and a way to reach you are useful starting points. Keep participant-identifying and clinical details out of the initial email.

Can I send a complete referral packet by email?

Contact our team before sending participant records. This public website does not accept files or collect clinical information.

Does provider approval guarantee availability?

No. Confirm the specific service, county coverage, authorization requirements, and current capacity with CCA before making arrangements.

Let’s discuss the referral.

Ask about service fit and availability before sharing personal or clinical records.

Talk with our team